Shipping policy
Shipping Policy
Processing Time All products at ArseyPrints are made to order. Once your order is placed, please allow 2–5 business days for production before your item is dispatched.
Estimated Delivery Times Once dispatched, estimated delivery times are:
- United Kingdom: 2–5 business days
- Europe: 5–10 business days
- United States & Canada: 3–8 business days
- Australia & New Zealand: 7–14 business days
- Rest of World: 10–20 business days
Total delivery time = production time + shipping time.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays Delivery times are estimates and may be affected by customs, public holidays, or carrier delays outside of our control. We appreciate your patience.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at contact@arseyprints.com within 30 days of the estimated delivery date and we will resolve it for you.
EU Orders We ship to all 27 EU member states. A flat shipping rate of £6.50 applies to all EU orders. Please note that while we cover standard shipping costs, any additional import duties, customs fees, or local taxes imposed by your country's authorities are the responsibility of the customer. Delivery times to EU destinations are typically 5–10 business days.
